NE Minneapolis

2125 E Hennepin Ave, Suite 300,
Minneapolis, MN 55413

Coon Rapids

8770 Springbrook Dr. NW,
Suite 106, Coon Rapids, MN 55433
a

Desk Work and Texting – Addressing Your Neck Pain

by | Apr 15, 2025 | Neck and Shoulder Pain

person bending their neck looking at their phone

Many individuals working at desks, whether in an office or remotely, experience neck pain. This discomfort is common, with nearly half of desk workers reporting it at some point. This pain can negatively affect work productivity, job satisfaction, and overall quality of life, often persisting or recurring throughout one’s career.

Similarly, frequent use of mobile phones can lead to a condition known as “text neck,” characterized by neck pain and stiffness resulting from the continuous act of bending the head forward to view the screen. This posture, common when checking notifications, texting, or browsing, places undue pressure on the intervertebral discs.

Often, individuals are unsure how to manage or prevent this neck pain. Over-the-counter pain medication might offer temporary relief, but the pain often returns. This can lead to the feeling of having limited options: enduring the pain or making drastic life changes.

This post aims to clarify the causes of desk-related and text-related neck pain and provide actionable strategies for both management and prevention.

Understanding the Sources of Neck Pain

woman experiencing neck pain, holding shoulder

To address neck pain effectively, it’s crucial to understand its origins.

Desk Posture and Upper Crossed Syndrome (UCS) – A primary culprit for desk-related neck pain is often the workstation setup. Spending prolonged periods at a poorly configured desk can contribute to Upper Crossed Syndrome (UCS).

UCS describes a postural imbalance where the head is positioned forward, and the shoulders are rounded. This posture develops due to specific muscle imbalances: weakness in the front of the neck and upper back muscles, coupled with tightness in the back of the neck and chest muscles. Maintaining this forward head and rounded shoulder position while using computers or phones reinforces these imbalances.

The consequences of UCS extend beyond neck pain, potentially causing headaches, shoulder pain, and even radiating pain down the arm due to the strain on the neck and shoulders. While not all desk workers with neck pain will exhibit every aspect of UCS, they are likely experiencing some of its characteristics. Therefore, optimizing workspace ergonomics and posture is vital for both preventing and managing neck pain.

The Impact of “Text Neck”

“Text neck” specifically refers to the neck pain and stiffness caused by the repetitive act of looking down at a mobile phone. The angle at which people typically view their phones forces the head forward, an unnatural position for the spine.

This constant hunching over puts significant pressure on the intervertebral discs in the neck. Over time, this repetitive strain can lead to pain and stiffness. Individuals may not always connect their neck pain to their phone usage, and even if they consciously correct their posture momentarily, they often revert to the same straining position.

Common symptoms of text neck include:

  • Sharp pain in the neck and shoulders
  • Stiffness in the neck and shoulders
  • Headaches
  • Nerve pain
  • Pain when bending the neck forward

The location of the pain can also vary depending on how the phone is held and used.

Optimizing Your Workspace to Prevent Neck Pain

woman with neck pain at desk job

Paying attention to head and shoulder positioning in relation to your workspace setup is crucial for preventing neck pain. Consider the following:

Computer Screen: Ideally, use a large monitor positioned so the top of the screen is at eye level with a slight backward tilt. If using a laptop is necessary, employ a laptop stand to achieve the correct height. Larger screen laptops can also be beneficial.

Desktop Setup: Position frequently used items, primarily your computer, in the center of your desk to minimize prolonged neck rotation. Arrange other items within easy reach. Periodically rotate the placement of these items to avoid overuse of one side of the neck and shoulders. For example, if your phone is usually on your right, move it to the left for a week.

Chair: Adjust your chair height so your feet are flat on the ground and your knees are bent at a 90-degree angle. Sit close enough to the desk so your wrists can rest comfortably while typing. Your chair should provide adequate back support to maintain an erect spine without slouching. Armrests should be high enough to allow your elbows to rest comfortably, promoting relaxed shoulders.

Additional Tips: Incorporating a standing desk or stability ball can help you switch positions and engage different muscle groups. Remember that maintaining perfect posture constantly is difficult and can create its own issues. The key is frequent posture changes. Be mindful of when you tense your neck and shoulder muscles, as many people hold stress in this area by elevating their shoulders. Consciously relaxing your shoulders can significantly reduce tension and pain.

Managing Existing Neck Pain

Addressing neck pain from both desk work and phone usage involves two key strategies: improving mobility and building strength.

  1. Mobility

Gentle movement is essential for reducing muscle and tissue tension and promoting blood flow, which aids in healing and pain reduction. Here are some exercises to improve neck mobility:

Neck Foam Rolling: Using a peanut foam roller or two tennis balls secured in a sock, lie on your back with the roller at the base of your skull. Gently move your head up and down (nodding “yes”) for about a minute, then side to side (shaking “no”).

Open Books: Lie on your side with a pillow supporting your head and your knees drawn up. Extend your arms straight out perpendicular to your body, one on top of the other. Keeping the bottom arm still, slowly lift your top arm up and over, rotating your torso and neck to follow your hand. Repeat 20 times on each side, trying to increase the stretch each time.

Upper Trapezius Stretch 1: In a seated position, gently tilt your head to one side, keeping the opposite shoulder relaxed and down. Hold the stretch for 30 seconds. Repeat on the other side as needed.

Upper Trapezius Stretch 2: While seated, lower your head so your nose points towards one armpit. Then, gently lower your nose further towards your chest, keeping the opposite shoulder down, until you feel a stretch. Hold for 30 seconds. Repeat on the other side as needed.

  1. Strengthening

UCS and poor posture often involve weak muscles that compromise neck stability and contribute to pain. Strengthening the muscles on the front of the neck and the upper back is crucial. Try these exercises:

Chin Tucks: Lie on your back and gently draw your chin towards your chest while keeping the back of your head pressed into the surface. Imagine creating a double chin. Hold for 5 seconds and repeat 10-15 times.

Scapular Rows: While sitting, gently pinch your shoulder blades together and downwards. Hold this position for 5 seconds and repeat 10-15 times.

In Conclusion

When dealing with neck pain related to desk work or phone usage, remember that enduring the pain or making drastic changes are not your only options. Start by evaluating and optimizing your workstation and being mindful of your posture while using electronic devices. If equipment upgrades are needed for a more ergonomic setup, discuss this with your supervisor, as many companies allocate funds for this purpose due to the link between ergonomics and productivity. Incorporate the mobility and strengthening exercises provided to help manage existing pain and prevent its recurrence. Consistent movement and awareness of your posture are key.

For persistent or worsening neck pain, seeking professional help is recommended. Physical therapy can provide a thorough assessment, address current issues, and develop a personalized plan to improve posture and establish lasting healthy habits. Don’t delay seeking help, as earlier intervention can lead to quicker improvements in function and pain levels, allowing you to return to your regular activities without discomfort.

Dr. Kevin Spahr has extensive expertise in post-surgical rehab, work-related injuries, sports injuries and motor vehicle accidents. He has clinical experience in treating all regions of the body including neck, back, shoulder, elbow, hand/wrist, hip, knee, and ankle/foot orthopedic conditions.
Dr. Kevin Spahr

Related Posts

Follow Us

Download Your Free Reports

Tell us where it hurts and we’ll send you our best advice and top tips in one special report…

It’s free! just click below and find the one that works best for you…

Back Pain

Knee Pain

Neck Pain

Ankle/Foot Pain

Hip Pain

See What Our Patients Are Saying

Read our reviews from other people like you who came to see the physical therapy team – and left much healthier and happier.
Top rated
PRO Therapy5.0
Based on 379 reviews
Jonathan F.
Over the summer I was dealing with lower leg injuries after trying to get back into distance running. I had been working towards completing the Twin Cities Marathon (16 years after my first marathon TCM). I was starting to think I would have to drop out but someone I knew referred me here and to Dr. Kelvyn. He shared that he thought the race was still in reach and worked me to in the final several weeks, and I'm proud to say I showed up healthy on race day and completed the 2026 TCM thanks to his help.
Bob H.
10/10 would recommend Kevin and the clinic. The PT is top notch and cutting edge. I had them use the Stemwave technology for my MCL sprain, and noticed a dramatic improvement after just one session, and consistent improvements after each of my next three sessions. Pro Therapy is much more cutting edge and sports medicine based than most other PTs. I’d highly recommend them!
Jane T.
⭐️⭐️⭐️⭐️⭐️ I’m so grateful for the care and support I received from Dr. Kevin! He made me feel comfortable, listened to my concerns, and genuinely cared about my progress. Dr. Kevin is great! He’s very nice, personable, and makes you feel comfortable throughout the process. He always takes the time to explain what’s going on, walk me through my options, and involve me in decisions about my treatment. I really appreciate how he makes sure I understand everything and feel like an active part of my care. I am very thankful for the treatment from Pro Therapy and would highly recommend him to anyone looking for a caring, knowledgeable, and supportive physical therapist!
Martha A.
I am so grateful to Dr. Lily and everyone at PRO Therapy for the exceptional care I received after my total knee replacement. Dr. Lily helped me not only recover, but also return to the activities I love and regain confidence in my fitness journey. Her approach is truly personalized. She is extremely knowledgeable, listens to your needs and goals, and knows exactly how to challenge and motivate you without pain/injury. She also recognizes when treatment needs to be adjusted. Her wonderful personality makes even the toughest days manageable and fun. The entire PRO Therapy staff is kind, encouraging, and genuinely invested in each patient. You feel cared for as an individual—not just another number. Having experienced physical therapy at large healthcare institutions, I can say PRO Therapy is a far superior experience: personal, attentive, and focused on your goals. I’m having my second total knee replacement next month and have already scheduled appointments with Dr. Lily. There is nowhere else I would want to be for my rehab and fitness journey. I wholeheartedly recommend and thank Dr. Lily and PRO Therapy!
Ellie B.
Pro Therapy has been so helpful for me - Dr. Lily is the best!
Dave G.
Pro therapy is great! They quickly make you feel like a friend rather than a patient. Dr Kevin listens first then comes up with reasonable approaches to strengthen the root cause of my knee pain rather than a quick band aid type fix. The stem wave machine is also a godsend!
Ty L.
Have used PRO Therapy for a couple injury's now and they are great! Easy to work with, listen to your concerns and adapt treatments as needed! I highly recommend!
Andrea Mora B.
Anna and Peter S.
Great experience at Pro therapy with Dr Kelvyn. Lots of improvement. He is good at listening
Dennis
The best, care and expert.